Terms & privacy

Terms of service

By using PartiStaff you agree to act honestly, show up to confirmed bookings, and treat other users with respect. We’re a marketplace — we don’t employ staff directly. Clients pay staff through the platform; platform fees are disclosed up-front.

Payments

All payments are processed by Stripe. Cards are tokenised; we never see full card numbers. Payouts to staff happen within 1–2 business days after a shift is marked complete.

Cancellation policy

Clients can cancel an event up to 48 hours before start time for a full refund. Inside 48 hours a 50% fee applies. Staff who no-show without notice may have their account suspended.

Privacy

We collect only what we need to run the platform: your name, contact details, profile photos, event history, and payment records. We never sell your data. You can export or delete your account at any time from Settings.

Private Portfolio Gallery

The Private Portfolio Gallery is opt-in and watermarked. Images in it do not appear in public search. Clients can only view them after the profile owner approves an access request, and access is time-limited.

Contact

Questions or issues? Reach us via the contact form or email support@partistaff.com.

Last updated 14 April 2026. This summary is a plain-language digest of the full legal terms, available at partistaff.com/legal.