How can we help?
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Getting started
Set up your business and post your first event
Posting events
Create, edit, and manage events
Hiring staff
Review applicants, send offers, and book staff
Payments & billing
Invoices, refunds, disputes, and payment methods
Safety & trust
Verification, disputes, and reporting issues
Account
Profile, notifications, subscriptions, and settings
Popular articles
How do I post my first event?
Use the event wizard to add the role, timing, rate, location, and review details before publishing.
Where are booking fees confirmed?
Booking fees and final totals are shown on the event, booking, and invoice screens before confirmation.
How do I handle a no-show?
Report the issue from the booking or contact support so the team can investigate and help resolve payment impact.
Can I edit an event after posting?
Minor changes are always available. Rate, timing, and confirmed-booking changes may require staff confirmation.
How are staff verified?
Staff complete account checks, profile review, and verification steps before appearing as available talent.
Still need help?
Our support team is available 24/7. Average response time is under 2 hours.