Payments & billing

How do I update my payment method?

Add or replace the card used for booking charges from payment settings.

The payment method on file is used for booking charges, membership fees, and any approved add-ons.

Keeping a valid card on file helps prevent booking interruptions when staff are confirmed.

If a payment fails, update the card and retry the invoice or contact support for help.

Key steps

Where can I find invoices and spend?

Use Payments and Spendings to review invoices, booking charges, refunds, and platform fees.

Where are booking fees confirmed?

Booking fees and final totals are shown on the event, booking, and invoice screens before confirmation.

How do I contact support?

Open the help contact form or use chat when you need help with bookings, payments, account issues, or bugs.

Send support the event, booking, invoice, or account details connected to the issue.