Safety & trust
How do I report a safety or conduct issue?
Use support channels to report urgent conduct concerns, disputes, or trust and safety issues.
Safety and conduct reports should include enough detail for the team to identify the booking, people involved, and timeline.
For urgent issues during an event, contact support immediately and keep any relevant messages or evidence.
The team may restrict account access, review booking records, or request more information depending on the report.
Key steps
- Open Help centre and choose Contact support.
- Select the most relevant topic.
- Include the event, staff member, date, and timeline.
- Attach or reference supporting evidence where available.